Frequently Asked Questions
Queries on your mind? Here is some frequently asked questions of our customers and our answers . Those may help you.
It’s very easy. Let me explain you step by step.
Step 1:
Explore our wide range of products. Choose your required product. Click on the product to know more details of the product. Then click on “Add to Cart” to buy. You can check your added products by clicking on Cart icon available in the top right corner of the site. Cart option is also available under “My Account” menu.
Step 2:
If your are first time visitor please register yourself by clicking on My Account. If you are existing customer please login with your credential.
Step 3:
Go to “Cart”. Check your added product then click on “Proceed to Checkout”.
Step 4:
Update you Shipping address. Choose your shipping and Payment method. Then click on “PLACE ORDER”.
Step 5:
A popup will be opened for secured payment processing. Pay the bill amount.
You are done.
Relax with a cup of coffee. And plan to celibate the upcoming happiness.
We shall process your order and delivered to your doorstep. Our every parcel deliver happiness.
We send an order confirmation email just after placing a successful order.
We shall share the tracking details as soon as we ship your order. You can find the order status from “Order” section too.
Yes! we ship worldwide. No matter where you are in the world, we have got you covered. Please visit our shipping policy for more details.
Yes, your payment is safe and secured.
We offer PCI DSS compliant payment gateways.
Our website pihurpathsala.com is secured by Let’s Encrypt SSL security. All data are end-to-end encrypted.
Cash-On-Delivery (COD) service is available all over India.
COD Fee of Rs 50/- is applicable.
COD is not available for international orders, bulk orders and customized items.
Shipping all over India:
Processing time: We ship within 2-5 days (Except customized Items*)
Transit time: Our shipping partner delivered within 3-5 days within India.
In most case our product delivered on the 5th day (Processing 2 days + In transit 3 days) after order date.
International shipping:
Processing time: We ship within 2-5 days (Except customized Items*)
Transit time: It depends on size, weight and Destination Country. We promise to deliver safely.
If you have any urgency we would like to suggest you to WhatsApp us. Visit our shipping policy for more details.
*Customized items- like personalized note book stickers & our additional products like crafted invitation cards etc.)
We provide FREE shipping all over India.
International shipping is chargeable. It depends on your location, product type and weight. You can find the actual shipping charge at the time of checkout.
As soon as your order is packed, we process it for shipping. After receiving shipping tracking id from our shipping partner we share it to your email. You can track the parcel by clicking the tracking link provided in that email.
We shall provide you replacement without any extra charges. You should contact us with video and photograph of damage within 3days. No refund will be provided. Please visit our refund policy for more details.
If you need help, you can reach through multiple way. Try any one way to reach us.
(1) Ask our AI Chat Bot for assistant. Our AI Chat Bot appear on our home page.
(2) Visit our Contact Us page and submit your query by submitting details through Contact Form.
(3) Please do WhatApp, Email or direct call; we shall be happy to help you.
(4) Visit our Contact Us page for our more communication channel.
Apply coupon code at the time of Checkout. After adding your product to “Cart”, fill the coupon code at specific field placed just above the Billing & Shipping address field and click on “APPLY COUPON”.
And enjoy coupon benefit.